View Full Version : Tool & Equipment Review Firepig footpedal review
Icarus
01-11-2014, 08:09 AM
THis is a review for the Fire Pig Foot Pedal. Please note that this first section is for the pedal as it arrived, before Fire Pig started responding to the issues. Please be sure to also read the section after the second line break.
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Okay, in case anyone is interested, here's a teardown of one side of the pedal that arrived on my doorstep last week.
57535
I've only taken one side apart, but the other side is the exact same thing.
57536
The pictures aren't the best, but here's what we've got.
Below the solenoid, the "T" fitting is a male 1/4" x 1/4" x 1/4" flare fitting.
Both barbs that go into it are 1/4" female flare fittings.
Then that bushing that connects the "T" to the solenoid is 1/4" female flare to 3/8" male NPT.
The barb above the solenoid is 3/8" male NPT.
All of the flare fittings on the one that was shipped to me were finger tight at best. The NPT ones seemed to be tightened down more. All the wiring is sound.
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Since this time, Firepig did start a discussion of what the issue was with the pedals and how it could be corrected, and did take them off the market for some time to make some changes. He has recently returned with a new version of the pedal that he states uses the correct components for this build. He also has noted that he has since taken care of the issues for everyone who had purchased a pedal with such issues. I will note I have never been contacted by him concerning replacement parts for my pedal. I purchased and replaced all of the suspect components myself. As far as communication has gone with FirePig, this seller definitely could definitely work on that a little bit.
As for my thoughts on the unit itself, now that I've replaced the plumbing, it seems okay. The actual foot pedal itself is a relatively rugged one. The housing that everything sits in is a modified electrical box, and I can't say I'm super wild about that. It's far better than just having solenoids hanging, but it's kind of ungainly. However, for what he's asking for these, I don't think that's that big of a deal though. The solenoids seem alright. The guy at the bench next to me has been using it for about 6 weeks without noting any issues.
All in all, these are not the most awesome pedal in the world, but when you consider what he's asking for them, and what you're getting, if he truly has the issues worked out, they're still a great deal. Really they're not much more than building yourself one out of quality components from Grainger. The quality of the components he uses I don't think are quite as high as Graingers, but you're also saving yourself the time of running around, getting all the plumbing for it at another shop (that can get spendy, ask me how I know), taping it, mounting it and wiring it. If you don't feel like doing all of that, or don't feel confident doing all of that, but are still on a budget, this might be the best option for you.
With all of those things in mind, if he does have all of his component issues worked out, I would consider purchasing another one if ever I were in need.
______________________
Edit 3/7/14 - Considering the complaints that have come forward since Firepig said he had fixed all of his issues, I must reverse my prior review.
I would highly suggest against purchasing one of these pedals.
Build one for yourself or purchase one from a reputable vendor.
Seems a bit of a crap shoot. Those fitting with t tape are made to seal without tape.
Having the tape there could temporarily mask a bad seal.
If a vendor sells you something completely unusable that you have to work on yourself to use, and that somthing is used to regulate explosive gas.
Then its hard to believe that a long time respected member would condone this.
Think about someone buying these while setting up the first time. Flooding there shop with propane .
All because fire pig wants to save a buck using shit parts and has to sell em so cheap they don't even tighten a nut.
They should be ashamed.
Icarus
01-11-2014, 10:04 AM
Then its hard to believe that a long time respected member would condone this.
I'm simply telling you my experience with it.
I'd like to think that I made a significant amount of points and multiple caveats to consider before purchasing one of these things. I'm really truly interested to hear the opinions of people who've received the new pedals, or the people who received replacement parts for their suspect pedals. Their reviews should probably carry more water than mine. This is just getting the review started, as there was no other one for it, which I thought there should be. I'd also like to hear Firepigs perspective on this, as it seems like he does want to make a quality product.
FirePigGlass
01-15-2014, 12:51 PM
So far we have sold about 20 of them using the new components and have yet to have one complaint. We met with many glass blowers and shop owners to work out all the kinks and so far so good on the new parts. We went as far as to hire a full time employee to help us with QC and testing so that we can speed up production and make sure that they are ready to rock and roll right out of the box. We are truly sorry for the hiccups we have cause some of you, but have been busting out hump to make it right and get the FirePig name back in good standing with the glass community.
If anyone out there is still having issues with one of our older pedals you are more than welcome to email us and we can get you a replacement, send you out new parts or fix the one you have. Our email address is info@firepigglass.com
Also we have added pictures of the new configuration on our for sale page linked below, we have also added a hand torch foot pedal to the line up.
http://www.talkglass.com/forum/showthread.php?53482-FirePig-Foot-Pedals
Thank you,
Fire Pig
Well, I sent an email to FirePig with a complaint on January 30th that I have not yet heard back from. I will share the email as it explains my issues and hopefully they will see it on here and address my problem:
FirePig,
I received your foot pedal a few weeks ago, but have been unable to get ahold of you until recently with the business of getting ready for and participating in the AGE show.
Overall I am extremely unhappy with the lack of customer service your company has shown. I had to wait over a month and a half after I had paid to receive a nonfunctional product. Additionally I had requested that you install b-fittings instead of the barb fittings which where on the foot pedal you had shipped (resulting in having to cut up my lines and hose clamp everything, which I had to re-do all over again because the pedal did not work).
The foot pedal I received from you had multiple issues that made the pedal unusable:
-Propane leaks in at least three different spots
-The propane wouldn’t shut off once the foot pedal was put into the closed position. see picture
At this point, I want my money back, and the shipping paid for to send your broken product back.
____________________________________
....More said relating to how to send me my money back.
Overall, I highly suggest NOT supporting this company!!!! We repeatedly asked for our money back in the two months after we paid that we did not receive the foot pedal, but were ignored. Instead they sent a non-functional pedal. I can't attach a picture from my phone but basically it's bubbles showing the 3 leaks and the propane coming out of the outer flame when the pedal is "off". Figured I'd share my story, hopefully this doesn't or hasn't happened to you. I figure I'm just out of that money and sitting on a broken foot pedal.
-katie
58493
58494
Well, I sent an email to FirePig with a complaint on January 30th that I have not yet heard back from. I will share the email as it explains my issues and hopefully they will see it on here and address my problem:
FirePig,
I received your foot pedal a few weeks ago, but have been unable to get ahold of you until recently with the business of getting ready for and participating in the AGE show.
Overall I am extremely unhappy with the lack of customer service your company has shown. I had to wait over a month and a half after I had paid to receive a nonfunctional product. Additionally I had requested that you install b-fittings instead of the barb fittings which where on the foot pedal you had shipped (resulting in having to cut up my lines and hose clamp everything, which I had to re-do all over again because the pedal did not work).
The foot pedal I received from you had multiple issues that made the pedal unusable:
-Propane leaks in at least three different spots
-The propane wouldn’t shut off once the foot pedal was put into the closed position. see picture
At this point, I want my money back, and the shipping paid for to send your broken product back.
____________________________________
....More said relating to how to send me my money back.
Overall, I highly suggest NOT supporting this company!!!! We repeatedly asked for our money back in the two months after we paid that we did not receive the foot pedal, but were ignored. Instead they sent a non-functional pedal. I can't attach a picture from my phone but basically it's bubbles showing the 3 leaks and the propane coming out of the outer flame when the pedal is "off". Figured I'd share my story, hopefully this doesn't or hasn't happened to you. I figure I'm just out of that money and sitting on a broken foot pedal.
-katie
58493
58494
Damn. That sucks. Best of luck getting this taken care of.
IsthmusColor
02-17-2014, 07:09 PM
Damn katie this guy was at age too. You could have met him there. Foot pedals are pretty simple. The leaks can prolly be fixed by taking it apart and retaping with yellow plumbers tape. Then put back together tightly. Then test for leaks. If the propane valve is still not closing it maybe loose wiring or depending of the stlye of solonoid coil and valve setup it may not be put together all the way to work properly. Also placement of the valves is important. Keep it close to the torch. So when you turn off the outer flame you have less gas to burn out of the lines after the valve is closed. Send me so pictures of the propane solonoid coil and valve. I might have one in stock to replace it if it's defective. I hope this helps.
RamblezMarblez
02-17-2014, 07:48 PM
you sure you have the hoses lined up correctly? let's see a picture...
Icarus
02-18-2014, 11:21 AM
you sure you have the hoses lined up correctly? let's see a picture...
Star knows what she's doing man.
Star, thank you for adding this. I'm glad we're hearing from other users of these pedals in this thread.
Firepig, could you please speak to Star about this and make it right?
Star, could you please keep us informed of any progress or lack there of towards an acceptable resolution for you?
Thanks for the input everyone. I know I had it hooked up correctly, and the lines were as close as possible to the torch, from the box. I finally got a hold of them on Facebook... wasn't the greatest of conversations but the best deal I can get is to have it fixed, no refund. I thought about it an agreed to send it back but now I'm in the no response limbo again. I put in a little of our convo here... left out some arguing but I will keep everyone updated as to how this continues. Thanks for the help Paul, I'll be in touch if I continue to not hear anything.
"2/12, 11:41am
FirePig Glass
im sorry but all of the issues in getting the pedal out to you were caused by the USPS, I sent out 2 pedals to you and they lost one and took forever to get the other one to you. im out too much on this deal as is and can not issues a refund but I can fix it for you"
...............
FirePig Glass
2/12, 11:58am
FirePig Glass
im going to have to think about this because we don't give refunds, when it is a defective solenoid, that would be covered under your 1 year warranty. What I can do for you is pay for your shipping both ways and replace the faulty solenoid and retighten the barbs to seal them.
Katie Lancaster
2/12, 12:03pm
Katie Lancaster
I will talk with my partner about this and get back to you later, I'll be flying /traveling the rest of the day so prob by tomorrow
Katie Lancaster
2/16, 4:01pm
Katie Lancaster
Hey there, sorry it took me a while. We'd like to send the pedal in for a fix. Let me know how you'd like to do the shipping, thanks
Seen Mon 6:46am
^This is the last of the messages.
2wheeler
02-23-2014, 08:32 PM
Bump for update.
I guess you get what you pay for.
Cheapest pedals in the game.
There cost is little above putting one together yourself. By the time you buy one of these and fix it you could have built one.
Jimi The Don
02-25-2014, 08:42 AM
my intention is not to insult. however, does anyone know if this person actually works with glass or how long they've been working with the medium? from reading the responses to the issues associated with this product and from the issues themselves,i get the feeling this may be someone new to glass that is immediately trying to make money by filling a small hole in the industry. kinda like someone who just started that offers lessons. if that is not the case i apologize, i mean no Ill will. personally however, I'd prefer to procure my equipment from someone who knows precisely what the product should and shouldn't do. someone unfamiliar with airplanes shouldn't be building airplanes. someone who can't cook shouldn't author a cookbook. someone who's subpar at fucking shouldn't be a pornstar.
Jimi The Don
02-25-2014, 08:43 AM
also, does firepig carry liability insurance?
IsthmusColor
02-25-2014, 09:18 AM
He had glass and fire pigs at age.
Well wrong fittings, loose fittings, and the cheapest parts and price. Tales of bad Assembly abound .
I hope for there sake they do.
brian falls
02-25-2014, 12:51 PM
Wow, this is still going on. I really hoped he was going to learn about quality control but he obviously does not test anything before he ships it out.
Jiggy Boro
02-25-2014, 01:23 PM
Man, that blows.. I was just about to buy one. 2 people in this thread have gotten loose threads. I'm amazed that somebody could literally go " meh " and skip quality control and ship finger tight gas fittings out of the box. That is most definitely not how i'm looking to die. Horrible. Looks like im making my own. Wish me luck.
Maijah
02-25-2014, 01:49 PM
Its really easy, pm me if you need help or have questions.
2wheeler
03-03-2014, 09:26 PM
I wish I could give my review of the pedals that I paid for on January 28th. Its been over a month now and still have nothing. On February 24th firepig told me that the pedals would ship that day and updated paypal as "shipped". It appears he just made a shipping label and hasnt shipped anything. It would be nice if he would just reply to my pms or emails, but that must be too difficult. I've never made a paypal dispute before and it seems I'm going to figure that out this week if I don't hear anything.
5913659137
The tracking info is from 5 mins ago.
Well on the upside by not having pedal you can claim a dispute. And get your money back.
We are to easy on vendors here.
I would like to think safety and testing would be top priority.
But with the amount of jank I have seen with these units. I would have to re build mine If I owened one.
No telling when they started using proper parts or tape.
Fire pig pedals are ticking time bombs. I am waiting for sheds to start blowing up soon.
We are to easy on vendors here.
Fucking this...
Jason Lindquist
03-04-2014, 05:58 AM
I paid for mine on Feb. 7th. I got the same "Electronic Shipping Info Received" on February 24th, as well. No word since.
I admit I was leery about ordering from FirePig but he did seem like he was earnestly trying to step up his game. All talk, apparently. I'm always willing to give someone a second chance. I don't give third chances. I'll send one more email and if I don't have some action by this time tomorrow, I guess I'll be joining suzuki479 in the wonderful world of PayPal disputes.
LooseSeal Baller
03-04-2014, 06:02 AM
those footpedals suck, and if i had one i'd probably throw it away... just sayin:devilish:
my guess is the firepig wised up and realized that they could get the shit sued out of them for selling this hazardous product that could be potentially deadly...:o:
istandalone24/7
03-04-2014, 06:33 AM
dude needs to either send refunds or send out working, safe, pedals.
i was going to buy one of these due to the cheap price (yes i could build one from Grainger...still might) but i think now i'll hold off.
Jason Lindquist
03-04-2014, 07:33 AM
dude needs to either send refunds or send out working, safe, pedals.
i was going to buy one of these due to the cheap price (yes i could build one from Grainger...still might) but i think now i'll hold off.
I was also looking into building my own, but when FirePig started the 25% off sale, I chucked it. You can't source the parts and pay for shipping, etc. and get it done for that price on a one-off build. Oh, well. It's definitely not the first buyer's remorse I've encountered on this adventure. Won't be the last. (At least bad lampworking investments are cheaper than bad woodworking investments. I'm sure Stroker can back me up on this.)
Edit to add: If I had built my own it may have cost me more time and money, but at least I'd have the satisfaction of having done it myself, and I would have a more in-depth understanding of the system and how it works. That way, if my shop blows up, I'll have a better handle on what, exactly, went wrong. :twitch:
istandalone24/7
03-04-2014, 07:48 AM
i think so long as you open it up, and make sure all the connections are tight and don't leak, it would be fine.
i think so long as you open it up, and make sure all the connections are tight and don't leak, it would be fine.
At that point I'd probably like to build my own so I know the parts going in are correct and pass my standard as we know firepigs standards are not that high.
PyroChixRock
03-04-2014, 09:00 AM
We are to easy on vendors here.
We hear you.
2wheeler
03-04-2014, 09:22 AM
Filed a paypal dispute. I will keep anyone still considering purchasing one of these pedals updated. Recommend you do the same jason, its just a dispute before it gets escalated to a claim.
Hey folks... Sorry I'm bad about getting on here for an update.
I finally got a hold of the guy again and he Paypal'd me money to ship the pedal back. Kinda my only option at this point.
I also wanted to mention the "shipment info received" happened the exact same way to me.
ALSO, I just got this message from someone on Facebook:
"Hey I saw your reply on the post about the fire pig pedals. That kids a liar. He did the same exact thing to a T with me except I opened a dispute on paypal in time and got my money back. He even said he sent me one and USPS lost it just like he did to u then he sent another that never arrived and he didn't have a tracking number. Hope you get it worked out. They don't deserve to be in business."
There needs to be more accountability in this industry for stuff like this.
Hey folks... Sorry I'm bad about getting on here for an update.
I finally got a hold of the guy again and he Paypal'd me money to ship the pedal back. Kinda my only option at this point.
I also wanted to mention the "shipment info received" happened the exact same way to me.
ALSO, I just got this message from someone on Facebook:
"Hey I saw your reply on the post about the fire pig pedals. That kids a liar. He did the same exact thing to a T with me except I opened a dispute on paypal in time and got my money back. He even said he sent me one and USPS lost it just like he did to u then he sent another that never arrived and he didn't have a tracking number. Hope you get it worked out. They don't deserve to be in business."
There needs to be more accountability in this industry for stuff like this.
I refer to this practice as "pulling a bobby Brady"
They know taking the tiki statue will lead to being cursed but somehow can't help themselves.
Jason Lindquist
03-04-2014, 09:41 AM
I sent another polite email requesting an honest update on the status of my order.
By this time tomorrow, I will have decided how to proceed, I guess.
blueburnsorange
03-04-2014, 10:13 AM
So FirePig uses a storefront service called StoreEnvy.com ...pretty similar to Etsy but with more of a professional twist. All payments are processed via Paypal and SE absolves themselves of any financial responsibility in the ToS so you have 45 days from the time you click "send payment" to act on it.... get those claims open ASAP!
FP is in violation of StoreEnvy's ToS (http://support.storenvy.com/customer/portal/articles/93985-terms-of-use)as well as their Seller's Agreement (http://support.storenvy.com/customer/portal/articles/93987-store-owner-s-agreement)so I'd recommend you send complaints (with as much detail as possible) straight to them and get his storefront suspended/shutdown before he takes more money from people:
http://support.storenvy.com/customer/portal/articles/1090610-what-if-the-shop-never-sends-me-my-order-
Jason Lindquist
03-04-2014, 10:38 AM
Thanks, blueburnsorange. Good to know.
2wheeler
03-04-2014, 11:13 AM
59144
Can take the time to sign in... but too much work to respond to us. Turned my dispute into a claim.
http://img.tapatalk.com/d/14/03/05/ysy4ejuh.jpg
istandalone24/7
03-04-2014, 11:57 AM
Rabble rabble rabble rabble!!
FirePigGlass
03-04-2014, 06:09 PM
I get it you guys are mad and im truly sorry for that, we will have the owed pedals sent out in the next 24 hours. I have been dealing with some safety issues that involve the safety of my family. I cant go into much other details other than that.
RamblezMarblez
03-04-2014, 06:25 PM
Dude..I have nothing but good things to say about the peddle...I wish you good luck in starting a peddle business...but this whole taking peoples money and not shipping until you build one in your spare time is not professional...You had me mad remember...I work hard cleaning toilets and waking up at 2am to fry donuts and bake bread for our 7 am customers and it's HARD...If your taking peoples money, have the peddle built and ready to ship before hand...your making yourself look bad when I really like your product!
and istandalone...you add your two cents to everything..how bout you let your artwork do the talking for a bit?
and istandalone...you add your two cents to everything..how bout you let your artwork do the talking for a bit?
Typical white knight
When someone is conning people in the glass community I dont think its up to just people who have been conned to have an opinion on the matter, thats why these issues drag out and arnt resolved and people disappear with customers money. These people need to be called out on there hazardous products as well as there poor communication and ability to do business.
Didnt glass hive just send out another bunk kiln where some clown blew up over so we all laughed him away and banned him? Didnt some dude make off with peoples money for graphite reamers on here? Were these people melting pot vendors? I think its a duty of the members here to exorcize these bad eggs from these practices and vendors from the community especially on this forum. That includes adding there two cents when peers are being ripped off.
Jason Lindquist
03-04-2014, 07:59 PM
... we will have the owed pedals sent out in the next 24 hours.
The suspense is killing me.
Captain Glass
03-04-2014, 09:19 PM
i got a pedal for my phantom for the same price firepig was offering his at and ive put it to the test for a month or two now, I know thats not years of constant use but from what I've experienced so far I love this thing. I paid for it and the very next day i had a tracking number and like 4 days later it was plugged in. I had a small issue when setting it up, which was not the fault of the foot pedal but on my dumb self and when I messaged this guy on facebook he not only replied from his business acct but from his personal acct as well as texting me to try and help. i went with this after reading the negative reviews on the firepigs.
Mods if this seems like a negative thing towards one of the vendors i can understand why and go ahead and remove the post, but i hate seeing my peers paying for things and not being able to get what they paid for.
Jason Lindquist
03-07-2014, 12:01 PM
I get it you guys are mad and im truly sorry for that, we will have the owed pedals sent out in the next 24 hours. I have been dealing with some safety issues that involve the safety of my family. I cant go into much other details other than that.
No reply to my emails. No update on my shipping status. PayPal dispute filed.
Sorry, but alluding to some vague threat to the safety of your family doesn't get you off the hook at this point. On February 19th, you blamed it on the weather:
We are trying to get them out this week, we will get you the tracking number as soon as it ships. We have had a ton of snow and it has been slowing us down to get parts. Sorry for the delay.
Thanks,
Dave
What's next? Grumpkins and snarks?
istandalone24/7
03-07-2014, 12:28 PM
seems to me he is trying to flake out on all of his obligations.
dustyg
03-07-2014, 01:21 PM
n/m
PyroChixRock
03-07-2014, 03:27 PM
There are a lot of complaints here for one vendor. The TMP staff has made the tough decision to suspend Firepig's vendor privileges until all these issues are sorted out.
Firepig, we wish you the best of luck in resolving everything in a timely manner.
We hear you.
No disrespect to staff.
Was thinking we as glassblowers innovate and like helping others that try to help us.
But even when iky posted his review every one still jumped for the deal.
I should have said as lamp workers collectively we are soft on vendors in our industry.
Sorry if any staff took it as a jab.
You guys do more than enough all the time.
Jason Lindquist
03-07-2014, 09:07 PM
Thank you, Misha and TMP staff, for doing the dirty work and for doing all the boring nuts/bolts tasks required to keep the lights on 'round here.
sevendeuce
03-08-2014, 05:33 AM
I bought a pedal. He helped with trying to resolve my issue with the connections not being sealed. He said he'd fix the problem. Which would have been tightening them the way they should've been tightened. I refused because I could do it. Wish I wouldve sent it back because after taping and trying to get the seals perfect the units box always got in the way. After taping and UN taping which took four times as long as the taping I finally got it to seal . Then I got a new torch. Mirage was within grasp so I bought it. Sold my phantom un hooked it carefully and hooked up the mirage. Lit it up and all I could smell was propane. Got scared immediately shut everything off. Did A simple smell test of the connections and it was obvious it had a leak. Bought the oetiker hose clamps with the crimping tool and noticed the fittings were lose again. Fuck that pedal. Lol. I'm not going through all that bs again. I lost tubing, time, a few minutes of my life stressing out on blowing up, and motivation. Scared the fuck out of me. I'm sorry for the language, the guy helped with trouble shooting hand tightened fittings but I never should've encountered that. The box wouldn't even let me tighten them properly. I only lose like 175 from the deal but still, that could've went to a Griffin foot pedal. K. I'm done
Yep JJ from hot ass tools built my first controllers and pedals that I paid for instead of traded for.
Those units are out there working and he ran sales every Christmas. And yes his pedals are a bit more expensive.
My next point that every one but real pro people don't even think about is orifice size.
All the Snodgrass pedals and Marcel pedals have valves that each valve cost more than any per built pedal complete.
People think it should not matter because the orifice on the torch valve is small.
These people will say oh it does not matter because if flow is restricted at valve why does it matter if I do it again at pedal.
Well take to a torch pro like Jason Howard or Marcel Braun and they will school you on the importance of back pressure in a line system and how important it is to have the least amount of obstruction in line size all the way to torch stud.
If you think using small orifice cheap valve pedals on you multiple stage burners will give you 100% full range of your flame and its chemistry you might live in imagination land.
Has anyone had any luck contacting this guy? I sent my pedal back for a repair. Facebook was the main method of communication and now it seems he's avoiding that. I've tried email and I'm waiting to see if that works. Really hoping I didn't get swindled... He did Paypal me $$ for the shipping and that was it, since being sent back on Feb 21st I haven't heard a thing.
Since so much time has passed I can't file a Paypal dispute :(. Lmk if anyone has had better luck with another form of contact, thanks!
Jason Lindquist
03-20-2014, 09:56 PM
blueburnsorange has a bunch of info on him:
http://www.talkglass.com/forum/showthread.php?53482-FirePig-Foot-Pedals&p=787409#post787409
You might send him a PM for additional ways to contact FirePig, since he was dissuaded from posting any of it here.
I wish you luck. I haven't had a response from any of my attempts to contact FirePig via email. I escalated my dispute to a claim about a week ago. It's under PayPal review right now. It sucks that the PayPal clock ran out on you.
HJCourt
03-22-2014, 04:43 PM
I bought one of these foot pedals a couple months ago but my studio has been down and I'm just now getting all of my equipment set up again. I also dealt with some of the same issues in obtaining the pedal. I paid and after a month of waiting emailed them. I received no written response but got a message from paypal saying it had shipped a couple days later. It still took 2 weeks to arrive. All of the fittings are tight and everything looks decent, but I'm not quite sure how to set it up. It has 3 output/inputs per side and all of the pedals I've seen otherwise have only had one input and one output. Can anyone help me out? I've contacted fire pig for instructions but with my past experiences with them I doubt I'll hear back any time soon and having my studio so close to completion is driving me crazy.
2wheeler
03-22-2014, 05:12 PM
I bught one of these foot pedals a couple months ago but my studio has been down and I'm just now getting all of my equipment set up again. I also dealt with some of the same issues in obtaining the pedal. I paid and after a month of waiting emailed them. I received no written response but got a message from paypal saying it had shipped a couple days later. It still took 2 weeks to arrive. All of the fittings are tight and everything looks decent, but I'm not quite sure how to set it up. It has 3 output/inputs per side and all of the pedals I've seen otherwise have only had one input and one output. Can anyone help me out? I've contacted fire pig for instructions but with my past experiences with them I doubt I'll hear back any time soon and having my studio so close to completion is driving me crazy.
Take a picture with each input/output numbered with a small piece of tape for reference. Surely someone will help you out. You should have one input and two outputs for each propane and oxy... one output before the valves to centerfire and another after the valves to your outer fire.
Btw I still haven't heard from firepig at all.... "everything will be shipped in 24hrs" what a joke.
HJCourt
03-22-2014, 05:58 PM
I think I figured it out. I was confused because I already have my lines split with a y connector for my four stud phantom. Now I just need to get everything hooked up and hope it doesn't leak. Wish me luck.
HJCourt
03-27-2014, 06:09 PM
So I set up the food pedal. Both side leak. There was an audible pop when the propane started to leak. I've filed a dispute on paypal even though it's past my protected date and they said if enough people file disputes against fire pig that they'll look into it further. The way I see it, he'll either refund me $200 or I'll do my best to have store envy shut down his shop. I got a lone from my family and ordered a rock-it from mountain glass so I can get my studio running early next week. Hopefully we all get some luck with our claims.
Glasgow Glass
03-31-2014, 05:09 AM
My friend ordered one and he sent us a cheep leaking pedal over a month later. We sent it back to get repaired and he did not repair it. So now we sent it back for a refund and he won't communicate with us and burned my homie for over 200 counting shipping and its been over 45 days to file a PayPal complaint. Don't wast your time or money with this man he's a thief with no respect for people's safety. His product uses cheep Teflon seals in the valves which are not intended to be run with corrosive gases. Be carefull if you are useing one of his products and I'd recommend replacing the unit for your own safety.
blueburnsorange
03-31-2014, 05:55 AM
I know I said to Misha that I wouldn't post his info here and I won't but it sucks hearing this dude is still scamming so a quick tip for those trying to reach him... you are a Google search away from two other phone numbers associated with him. From there, you've got the world.
HJCourt
03-31-2014, 07:09 AM
Whether you're over the 45 day limit or not you should still file a dispute. If enough people file claims and disputes against someone over 6 months they can reopen the case and give refunds. In the mean time I've decided to make it my mission to shut down his store on store envy. I don't think they want there reputation hurt by some douche bag. I think I'll also report him the the better business bureau. This guy is distributing dangerous faulty equipment and needs to be shut down. I didn't even receive my pedal until after the buyer protection expired.
LooseSeal Baller
03-31-2014, 07:12 AM
If anyone has his phone # do a reverse search on google and find out his address...use your imagination from there.:devilish:thats what i'd do
2wheeler
03-31-2014, 09:35 AM
Paypal gave me my money back... surely paypal will consider anyone elses dispute when the same seller has multiple claims going for the same issues.
Jason Lindquist
03-31-2014, 09:58 AM
Paypal gave me my money back... surely paypal will consider anyone elses dispute when the same seller has multiple claims going for the same issues.
Glad to hear that. I filed my claim a week after you filed yours. I need to get that money back because I already spent it on regs and fittings.
rabble rabble
Julian
03-31-2014, 01:11 PM
I think I'll also report him the the better business bureau.
The BBB is pretty useless… their only power is to remove accreditation from businesses that have already registered with them.
Trevor
03-31-2014, 02:13 PM
The BBB is pretty useless… their only power is to remove accreditation from businesses that have already registered with them.
and yet for some reason people seem to put so much value into their rating
Yea still haven't heard anything. No money, no pedal. I feel like a huge idiot for even sending it back to him :(. It's good hearing that if enough people complain Paypal might do something. I'll go ahead and file a complaint tomorrow, and let y'all know how that goes. Thanks friends.
-Katie
chillrelaxglass
05-08-2014, 06:58 AM
its a shame bc im in the market for a pedal
PyroChixRock
05-08-2014, 08:03 AM
Smutboy makes good ones
i get the feeling this may be someone new to glass that is immediately trying to make money by filling a small hole in the industry. kinda like someone who just started that offers lessons.
This thread is a month old but I want to clear some things up that people may not have known. Your quote is true. His join date is April of 2013. That is when he began working with glass. I took an intro class with him back in April 2013 and none of us had any torch experience at all. About a month or two later I saw Firepig glass come around selling foot pedals. I thought, wow, these can't be very good as this guy JUST started working with glass. Actually, I don't believe he lampworks at all, especially since I haven't seen him with his own studio, put out any work, or even go to the studio we took the intro class at. I believe trying to make money by filling a small hole in the industry is exactly what he is doing. Funny how this is my first post on here..
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