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View Full Version : Customer Service Review FedEx



Prekillcrum
02-19-2015, 12:59 PM
I understand the there has been alot of weather incidents, but not really in MI. My last three packages the estimate date has been WAY off (coming frow the west) and their estimated package pick-up has been hours overdue. I realize its just an estimate, but in the past they have been spot on, it seems like the last 6 months their logistics are really messed up, and alot of times it seems like they just stop tracking my package along the way...for example my current one has been sitting in idaho for 3 days but its estimated to be on my doorstep today? Has anyone else noticed a difference?

Jon Doh
02-20-2015, 08:21 AM
Same for me except that FedEx has always been slow and horrible for me. I pay extra for Priority on my glass color orders, 2-3 days vs a week with FedEx. USPS has been kinda funky since the new year on some of my stuff also. I am in Michigan too, screwed up on an order last week and had it shipped FedEx. Shipped on Friday, showed in Idaho on Sunday and stayed as in-transit showing Idaho until yesterday late morning when it showed on truck for delivery. Priority would have been here Monday probably or Tuesday at the latest.

Nomad
02-25-2015, 09:48 AM
FedEx takes like a day to pickup when I summon them. That is my only complaint. If the weather is bad it can take longer.

Prekillcrum
02-26-2015, 04:50 PM
Ive only shipped a couple things through USPS but for me they were more reliable than fedex.