View Full Version : Request for Review Salt City Glass and their concentrators
Foxy999
04-15-2015, 07:49 AM
I was wondering how people liked borofire concentrators. How was customer service? How long did it take to ship? Did it ship safely?
Thanks!!
Nomad
04-15-2015, 07:51 AM
Want one so bad. I just don't have the money really. Talked to them and they had great customer service though.
I ordered a 10/20 concentrator.
After ordering the webpage then said 21 to 28 days until it ships.
After 3 weeks, I ended up canceling it because I bought a homefill and I had a 5lpm concentrator already and a homefill only uses 2lpm for its input.
So I never actually got the concentrator from them. I do have to say their customer service if great.
They canceled it with no problems and applied my paypal refund with in a day or 2.
snoopdog6502
04-15-2015, 08:29 AM
I bought one, the Borofire 815, it took right at 3 weeks. Shipping knocked a tiny hose off the oxygen purity sensor. 5 minutes with a screw driver and it runs perfectly.
Robert and Donna Are great folks. I would buy another one in a heartbeat.
mattholimeau
04-15-2015, 11:22 AM
Hey, thanks for posting this question! I was all sorts of upset when sundance's oxycons went "temporarily unavailable", as I couldn't get a second one, nor find anywhere else that had a model with the same pressure. This just made my day. Now, the tricky part... where to scrounge ~$500...
Nomad
04-15-2015, 02:43 PM
Available Oxygen has them also. They gave me a really good price quote also.
CrassGlass
04-15-2015, 06:00 PM
I love doing business with Salt City. Those folks are super nice. I got a Homefill and concentrator for them. Everything went smoothly. You'll love Robert and Donna.
dustyg
04-15-2015, 06:14 PM
Available Oxygen has them also. They gave me a really good price quote also.
Both Salt City and Available/Oxygen have went above and beyond for me - easily best customer service I've ever received.
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