marble auctions on e-bay

**VinE** · 07-18-2007, 08:17 PM

check em out @ :
ak907glassshop.com

All the proceeds go to my new shop/school. Thanks fer looking!

**Bryan** · 07-19-2007, 11:15 AM

wierd...when i check it out the links thumbnails disappear when the page finishes loading. I can see the pics as its loading though...

**mer** · 07-19-2007, 12:09 PM

i noticed the same thing but when you click on the "no thumbnail available" it still goes to the pics and info.

**VinE** · 07-20-2007, 03:17 AM

you guys on mac or pc?

**mer** · 07-20-2007, 09:14 AM

mac

**VinE** · 07-21-2007, 07:29 PM

I sent a letter to support. Seem that this was the problem:

Hello,

I appreciate you pointing this out. It appears the Auctiva store window images for these listings were not generated when they were imported, which typically happens automatically.

I have just initiated the command by which your Auctiva store images will be created. Once this process, which may take 2-4 hours, has been completed, these images should be visible in your Auctiva store window.

I appreciate your patience and cooperation with regard to this matter. Please let me know if I can be of any further assistance.

Thank you,
Auctiva Support.

**VinE** · 07-23-2007, 10:16 PM

aaaaaaaaaaaaaaaaarg it still dosn't wark and they sent me this...
hello vineee,

I am sincerely sorry for any inconvenience that you have suffered due to this situation. I have just visited your store and scrolling gallery and I do not, as of now, see the behavior that you were describing. Unfortunately, if the problem is no longer occurring, we cannot investigate it.

However, if you ever see this same situation again, please, contact us as soon as possible and we will begin an immediate investigation of the cause.

I hope that this response has been helpful. As always, if there is anything further I can do to assist you, please don't hesitate to ask!

Good luck and good selling!

Sincerely,
Todd K.
Auctiva Customer Support

WTF