ABR Imagery

**OrganicOdins** · 12-11-2013, 12:23 PM

ABR has always treated me right.

**Nomad** · 12-11-2013, 05:58 PM

ABR is my #1 glass supplier. They have the best website. Plus they stock more stuff than anyone else. I try to buy as much stuff from them as possible.
There new catalog is a huge book. I have not seen any other catalog come close.

**Jiggy Boro** · 12-11-2013, 06:19 PM

I would order more from them if their shipping didn't take so long..

**Prekillcrum** · 12-17-2013, 10:36 AM

Originally Posted by Jiggy Boro

I would order more from them if their shipping didn't take so long..

Agreed. Everything is great, nice staff, great selection, decent prices, but shipping does take forever, and im in MI.

**itssteve** · 12-11-2013, 07:45 PM

I get almost all of my stuff from ABR. I've always had a good experience, both with getting things shipped and local pick up.

They have the best stock out of anywhere, good prices, and good discounts.

Shipping is usually a day longer than the competition, but it's one day.

I'm going to keep using ABR unless they give me a reason not to, so far I've been very pleased.

Not to say I've been displeased with any other suppliers, just that ABR is closest and has the best stock for me.

**STROKER** · 12-13-2013, 12:27 PM

Abr has always been a very strong company to work with.
Even when probs have arised they were quick to remedy them.
I especially appreciate the extra effort dave puts into things.
I spend a good deal of cash with other suppliers but abr gets more business than anyone else because they have always treated me great and the prices are usually better than most others.

**daveabr** · 12-13-2013, 01:15 PM

Much appreciated folks. No one is perfect all the time, but it's what ya do when you aren't perfect that matters most. I've said before, and say it again.......if anyone ever has an issue, please contact me. I really love this community here, and TMP has been great to us. Always happy to go the extra mile for a TMPer.

Peace

Dave

**T-Rex** · 12-13-2013, 02:17 PM

Am I missing something? I always thought they were the only supplier to not offer volume discounts - at least not openly advertised on their site. MGA gives you 30% off if you get 25lbs, etc... something like that. They do have good deals from time to time, but as far as buying bulk color I never could find any sort of deal on their site.

**zip** · 12-13-2013, 02:49 PM

Very satisfied with ABR. Recently had a case of 25mm rods damaged in shipping. No problem sent me out a new case immediately. Quality customer support. Thank you

**EFS** · 12-13-2013, 05:19 PM

ABR is my #1 supplier by far. Huge stock, fast shipping, friendly service etc.

**ahreno** · 12-13-2013, 11:45 PM

I've had nothing but good experiences with ABR. Even when there were issues Dave made sure they were taken care of.

**Bclark773** · 12-13-2013, 11:55 PM

I use ABR all the time. Ross is super cool to deal with, def down to earth dude! As well I've dealt with Dave a few time, super stand up guy as well! I live in wi, so shipping is super fast for me. If I call early in the morning mon -Thursday my package will usually be here the next day. They usually have everything I order, if not it only takes a few extra business days to get it. For sure a top distributor for me!

**hashmasta-kut** · 12-14-2013, 01:11 AM

only supplier i have vowed to never deal with again. sometimes they have great deals and stuff no-one else has, but one has to have principles.

**olddog** · 12-15-2013, 09:29 PM

Dave, How can you download the catalog from your site, I could not find the page to do it from.

**Tsnider** · 12-16-2013, 10:09 AM

really like ABR. always helpful and always willing to help, employees are friendly. i try to order from mountain glass too so i can share the love, but a lot of the time i need some weird little thing that only ABR carries.

the website can be a bit confusing sometimes though, i must say.

**daveabr** · 12-17-2013, 10:43 AM

olddog......at the top of the home page, there is a header, it says DOWNLOAD CATALOG. Just click it, and you will be right where you need to be! Thanks guys.

sorry hash......guess stuff went bad for you. i'm always willing to try and help fix things if ever interested.

**jw721** · 12-17-2013, 10:49 AM

I have never really had a delay with shipping from ABR, just ordered from them Tuesday of last week and had it by Friday afternoon. However the last order had an adhesive backed invoice envelope placed on a bundle of 19mm clear rods, that was fun to clean off. :P

**daveabr** · 12-17-2013, 10:59 AM

We've really tackled the shipping times over the last year. We've doubled our picking staff this year to combat the insanely high volume these days. Things happen, but for the most part delays are unusual. We call and email if out of stock. We wait no more than 24 hours before we just ship it.

**olddog** · 02-18-2014, 07:04 PM

Originally Posted by daveabr

We've really tackled the shipping times over the last year. We've doubled our picking staff this year to combat the insanely high volume these days. Things happen, but for the most part delays are unusual. We call and email if out of stock. We wait no more than 24 hours before we just ship it.

WOW you're shipping must've stunk back then. I ordered something on Thursday and asked if it can be shipped as soon as possible, it just shipped today Tuesday

**daveabr** · 12-17-2013, 10:55 AM

Really? Jeez. Must have been our new fella. I'll follow up on that. We have a policy here for pickers, no stickers, etc on glass directly. I love feedback like that guys. If we don't hear about it, we can't fix it. So speak up always!