I use them as a last resort, and don't expect much, so when the glass comes half broken I'm not dissapointed. They have built their business on cornering the import Asian glass market, and offering cutthroat deals that basically have killed all the mom n pops bottom line in the industry. You can rationalize buying from them any way you want, but make no doubt about it they care less about lamp workers and the scene at large than making a profit. They are a corporation type business that was started by a guy who allegedly was importing glass and setting up sweatshops in countries without laws (basically killing the u.s. prodo market in '00's) If you expect anything from them expect them to follow the $$ and they will take the shortest route there. What they promote is for their profit, not for the good of the industry.
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