i ordered parts from paragon in november and had to call last week to ask where my shipment was (after ignored email), they then were kind enough to send out my order, i received it yesterday and the entire order was incorrect.

i emailed the serial number twice.

twice.

now a kiln that should have been down for a couple weeks has been down for over a month and i cannot let my client be without his kiln any longer so i have to what? cut all these bricks down to make it work somehow? possible, yes, fer sher, but exceptionally annoying and not something i want to spend time on at the present.

i emailed the serial number twice. did i mention that?

twice.