I must say I have never had a good experience with Ross either, Went to ABR booth in Denver for Champs in 2013 and he completely blew me off and wouldn't respond to my questions on materials that he was at the show to SELL, instead he chatted with his friends about people at the show loud enough that i could hear that he wasn't even doing business! Left a real bad taste in my mouth for tradeshow booths and ABR in general. I've only ordered ABR a handful of times, and when I do have issues(...and i've had issues) I send a PM directly to DaveABR and let it get handled from there. DaveABR is a good guy and gets shit done but he is surrounded by bad service team; The people on the phones don't know much, Ross is a tool, and Dave I've only been able to contact via Internet.

For these reason I have been utilizing every other website I can think of before I even check to see if ABR has it.